Description
Introducing our captivating Surprise Box, featuring an enchanting 18-inch Bubble Balloon, two Foil Star Balloons, and floor balloons—a perfect choice for birthdays, proposals, or any surprise occasion. For best results, aim to reveal the surprise within 5 hours after it has been collected or delivered.
18″ Bubble Balloon: Filled with helium and adorned with 3 mini balloons.
Personalised Message: Customise your balloon with a special message, name, or design to capture the essence of your occasion.
Tassels and Ribbon: Matching tassels and ribbon will be selected to match the main colors of your chosen balloon theme, adding elegance and flair.
String and Weight: Bubble balloon and two foil star balloons comes with string and a balloon weight for easy display and anchoring.
Optional Enhancements: Customise your surprise box further by opting for add-ons like LED lights and plush toys, amplifying the joy and making the moment truly unforgettable.
Mock-up
1) Should you need a mock-up, please order 3 days in advance. We accept 2 minor changes after first artwork has been sent.
2) If you select “No” in Mock-up Preview option, we will design the balloon’s artwork to suit the event/occasion. No mock-up will be sent for confirmation.
3) If you would like to use the a specific design from our portfolio, please let us know in advance.
4) If you’d like to incorporate a company logo or your own artwork, feel free to send us a message via WhatsApp.
Things to Note
1) Over time, the balloons will gradually shrink and soften, while the stickers on customized balloons will develop wrinkles and start to peel.
2) The wording on balloon will be exactly same as you have written, so please double check spelling, punctuation and use of capital letters. Kindly refrain from using emoji in the wording.
3) We advise against using all capital letters for your personalized name or wording, as it may become challenging to read, particularly with certain font styles.
4)We strongly advise against scheduling collection or delivery more than 2 hours from the time of celebration, as balloons have limited lifespans. We cannot accept liability if you choose to proceed with such arrangements. No refunds, replacements, or exchanges will be offered in such cases.
Please refer to the “Balloon Care” on this page for information on balloon lifespans and recommendations to ensure their stated lifespans.
Delivery & Self Collection
Delivery:
– Kindly note that your order’s delivery slot is scheduled within a one-hour window to ensure timely arrival of your balloons. An additional $5 fee applies for deliveries to Sentosa/Tuas addresses.
– Please provide complete and accurate postal codes and unit numbers for delivery addresses to avoid delays and potential re-delivery charges. We are unable to deliver to locations without postal codes, such as bus stops, open-air car parks, barbecue pits, or roadsides.
– We do not recommend third-party couriers for self-collection, as they may lack experience in handling balloons or fragile items. We cannot be held responsible for any incidents occurring after handover at 142 Rivervale Crescent.
– If you request a later delivery or collection time on the day itself, approval will be subject to availability. Please note that we cannot guarantee the condition of the balloons in such cases, as they may have already been prepared for the previously agreed-upon time slot.
Self Collection:
Please ensure punctuality (within a 10-minute window) for self-collection, as we may not be available at all times. We cannot be held responsible if customers arrive late for collection while we are away
Balloon Care
Balloon Care Tips:
Do’s
– Handle balloons with gentle care.
– Place balloons in a cool environment
– Collect or opt for delivery 1 to 2 hours before your celebration to ensure best appearance.
Avoids
– Avoid contact with sharp objects, rough surfaces and heat sources.
– Avoid exposing helium balloons to temperatures outside their comfortable range; lower temperatures can cause deflation, while higher temperatures may result in bursting.
– Do not place the balloons in car boot.
– Do not collect helium balloons 1 day before the event, it may not last.
Foil Balloons:
– Foil or Mylar balloons are sensitive to temperature changes. They may shrink when transitioning from indoor normal temperature (26~30°C) to indoor air-conditioned (18~22°C) areas. To restore fullness, gently blow some air into the balloon using a straw or pump, which typically doesn’t affect its floating ability. Conversely, sudden temperature increases from indoor normal temperature to outdoor warmth (30~35°C) can cause helium gas expansion and potential bursting.
– A properly inflated foil/Mylar balloon should display slight wrinkles at the sides. If there are fewer or no wrinkles, it indicates over-inflation and increases the risk of bursting.
Helium Balloon Floating Time:
The floating duration of helium balloons can vary due to factors like temperature, surroundings, and how they’re handled. In warmer weather, helium expands, possibly causing the balloon to over-inflate and burst. To maximize balloon lifespan, store them in cooler temperatures, away from direct sunlight or heat sources when possible.
| TYPE OF BALLOON |
APPROXIMATE FLOATING TIME (INDOOR) |
| 12” Latex Balloon |
8 to 10 hours |
| 12” Confetti Balloon |
6 to 8 hours |
| Foil / Mylar Balloon |
1 – 3 days |
| Orbz Balloon |
2 – 5 days |
| 24″ Bubble Balloon |
1 – 2 days |
| 36″ Latex Balloon |
1 – 3 days |
| 36″ Confetti Balloon |
10 to 12 hours |
| 36″ Gender Reveal Balloon |
6 to 8 hours |
| Air filled Balloon |
Does not float |
Balloon Oxidation:
Balloon oxidation is the process where balloons gradually lose their color and vibrancy over time due to exposure to oxygen in the air. This natural phenomenon can cause balloons to appear dull or faded compared to their original appearance. It’s a common occurrence with latex balloons, especially when they are exposed to sunlight or other environmental factors for extended periods. While balloon oxidation is unavoidable, storing balloons in a cool, dark place away from direct sunlight can help slow down the process.
